Chatwoot is an open-source customer support platform that provides live chat, email, and omni-channel messaging capabilities as a self-hosted alternative to commercial services like Intercom or Zendesk. Developers can use it to integrate real-time customer communication features into their applications, customize the chat widget and support workflows, and maintain full control over customer data by hosting it on their own infrastructure. The project is built with Ruby on Rails and Vue.js, making it accessible for teams already working in those ecosystems.

1,268 open issues · last updated Jul 23, 2026